Processing of personal data - Privacy Policy
If you are my client or a visitor to my web page, you are sharing your personal information with me.
I am responsible for their safety and protection.
Therefore, I recommend you to familiarise yourself with the rights connected to UK GDPR (UK General Data Protection Regulation) that you have.
Your personal details administrator is Zuzana Delgado Licha, contact details:
Name: Zuzana Delgado Licha
Email: suzie@englishwithsuzie.com
Website: www.englishwithsuzie.com
UTR: 4795468944
This Privacy Policy explains how this website collects, uses and processes your personal data as well as ensuring the data is kept confidential.
Zuzana Delgado Licha is registered in England with UTR: 4795468944.
We provide English language courses and related study materials.
Our website is www.englishwithsuzie.com. You can contact us by email at suzie@englishwithsuzie.com.
This policy sets out the following;
- The type of information we collect from you when you visit our website.
- The personal information we collect when you complete our forms, how this is processed, stored, shared and managed.
- Legal information regarding your data.
- Our contact details.
Website Information
There are two types of information that our website collects. The first is statistical information which is collected as you browse our site and the second is personal information which you knowingly give to us by completing a contact form, course booking form, newsletter sign up form or forms which allow you to download our study material.
We do not guarantee that our website will be free from bugs or viruses.
Our website may contain links to other websites. We are not responsible for the content of other people’s sites and therefore, it is recommended that you review their privacy policies before providing any personal information on those websites.
Statistical Information
Our website will collect usage information as visitors browse our website via Google Analytics. Google Analytics will collect information such as the number and frequency of visitors to our website. The data that cookies collect allows us to see how people use our website and helps us to make changes to our website that will improve user experience. The data collected is used in an aggregated and non-personally identifiable way.
It uses what are known as persistent and session cookies. Persistent cookies contain a unique number and can tell us if you have visited our website before. They do not collect any personal data about you or provide us with a means to contact you.
Session cookies are used to collect information about your current visit. They will show us if you have interacted with our website in any way such as completing a form or online test. These cookies are deleted as soon as you close your browser window.
Most browsers are set to automatically accept cookies, but it is possible to refuse cookies or change your preferences regarding cookies in the settings menu of your browser.
Personal Data
Personal data is information relating to an individual that allows them to be identified.
We collect personal data from students.
We only request information from you that we need in order to provide a service to you or comply with the law and regulations. We will only use your data for the purpose for which it was collected.
We will sometimes need to share your information with third parties, but only share information that is required.
Any data we hold is stored in our website database or in the e-mailing application. We take appropriate technical and organisational measures to prevent unauthorised access, disclosure or alteration to your personal data.
Our data is collected through forms, including those we send to you via email, online forms or the forms below that you can complete on our website.
We use Mailerlite to send out our newsletters, you can read their privacy policy on their website.
Please see the relevant section below for more details on the data we collect from you, the reason for this, as well as how the data is stored and shared.
Students (and parents/guardians when necessary)
The only information we collect about you will be information you choose to provide us with.
Any information we ask for is required to book you on the course you have requested and provide it to you with utmost consideration for your safety and welfare, as well as that of other students.
We rely on the following legal bases to process your data:
- Legitimate interests: we need certain information about you in order to determine whether you are suitable for our courses and respond to your request.
- Performance of a contract: once you have chosen to book a course with us, we need to ask for specific information about you in order to provide the course, and in order to take payment for the course
- Legal obligation: we require some data in order to keep you and other people safe and to comply with laws and regulations governing this
- Vital interests: we may need to use your data in an emergency when life is at risk, for example in a medical incident
We do not usually rely on the basis of consent to process your data; when this is the case we will always ask you clearly and you will have the right to withdraw your consent at any time.
If you need to update your personal information with us at any time or there is any mistake in any confirmation documents we send you, please email to us.
We sometimes need to share information with other people in order to deliver our courses to you.
Marketing Correspondence
Under data protection legislation, we believe that we have a legitimate interest in using your data for some marketing purposes. This may include sending you information about new courses, study materials, tips for English learning or our offers. You can choose not to receive any marketing correspondence from us by emailing suzie@englishwithsuzie.com. Your details will be removed from our database.
How long do we keep your data?
We do not have a singularly defined period for keeping your data as we collect data for many different purposes.
Legal Information
Under the Data Protection Act 2018 the data controller is Zuzana Delgado Licha. Zuzana Delgado Licha is wholly responsible for protecting your data.
You have the right to contact us in writing and request any information we hold about you. You can also request for us to delete your record, restrict processing or object to processing. Will we do this if there are no other reasons why we need to keep the information such as a legal requirement. We need to be certain that we are communicating with the person that the data belongs to, and therefore, may request ID in order to carry out your request.
It is important for all data we have about you to be correct – please inform us if you would like to update your data or correct existing records.
If you have any questions about your data or you wish to make a complaint, please contact us. Zuzana Delgado Licha will deal with the request and it will be responded to within a reasonable period which will be no longer than 28 days. If you are dissatisfied with the way your request was handled, you have the right to lodge a complaint with the supervisory authority. The details are below;
Information Commissioner’s Office
Tel: 0044 303 123 1113
Changes to our privacy policy
This policy will be reviewed annually. If changes occur over the course of the year these will be added.
Contact
If you have any questions regarding this policy or regarding your privacy you can contact Zuzana Delgado Licha at suzie@englishwithsuzie.com.
Last update: 17.9.2023